Personvernerklæring

 Introduction

Welcome to Fjordly.

Fjordly is a Norwegian adventure travel platform, run by fjordlys . We offer information about travel experiences in Norway, guided tours, outdoor adventures, cultural activities and travel packages.

This privacy policy explains how personal information may be collected, used and stored when you visit fjordlys.com , contact us, read our travel content or book a tour or travel package.

We are committed to processing personal data responsibly and in accordance with the current requirements of the General Data Protection Regulation (GDPR).

 Personal information we may collect

We aim to collect only personal information that is reasonably necessary to provide our website, respond to inquiries, and fulfill travel reservations.

Depending on how you use the website, this may include information you provide through:

• Contact forms
• Booking forms for tours or travel packages
• Payment or checkout processes
• Communication via email or telephone
• Cookie settings and consent

The developer brief specifically requires that the ordering process only collect information that is necessary to complete the order, and no more .

 How we use the information

Information sent to Fjordly may be used to:

• Process and manage bookings of tours and travel packages
• Answer questions and inquiries
• Sending order confirmations and relevant information
• Communicate information about the selected trip or travel package
• Operate, maintain and improve the website
• Maintaining website security
• Fulfill legal, regulatory and other relevant obligations

The website is also intended to send an automatic confirmation email after an order is completed.

 Order information

Fjordly offers guided tours and travel packages rather than physical products.

When you place an order, we only ask for information that is necessary to process and administer the order.

Order and payment pages should use a secure and encrypted connection. After payment is completed, the customer should immediately be shown a page confirming the order.

Storage and security

Fjordly should use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or other unwanted processing.

The website requirements include:

• Secure connections throughout the site
• Automatic redirection to the secure version of the website
• Spam protection on forms
• Collection of only necessary personal data
• Regular automated backups
• Strong administrator passwords and two-factor authentication for the website administration system

Your privacy rights and choices

Where relevant under the GDPR, visitors may have rights related to their personal data, including the right to access, rectification, erasure, restriction of processing and other rights arising from applicable data protection legislation.

Preferences related to cookies and tracking should be manageable through the website’s consent solution.

For inquiries about personal data that Fjordly processes, you can contact:

[email protected]

The developer brief does not specify Fjordlys’ detailed internal procedures or retention periods for GDPR-related requests. These should therefore be confirmed before the website is launched.

 Third-party services

Certain services used for website operation, orders, payments, analytics or consent management may process personal data on behalf of Fjordly.

The developer brief does not identify which specific vendors will be used, so this section should be updated once the final booking platform, payment provider, analytics tools, consent solution, and any other third-party services are confirmed.

Changes to the Privacy Policy

This privacy policy may be updated if the website, the booking services or Fjordlys’ practices for processing personal data change.

The date of last update should always be displayed at the top of this page.

 Contact us

For questions or inquiries related to privacy:

E-mail: [email protected]